Warranty:
Every NODLOX hardware wallet includes a 12-month limited warranty that
covers manufacturing defects. The warranty does not apply to damage caused by
misuse, improper handling, or unauthorized alterations.
Firmware UpdatesAll devices come with lifetime firmware updates to maintain the highest level
of protection against potential vulnerabilities.
Customer SupportWe provide dedicated assistance through:
— Email:
info@nodlox.com— Knowledge Base & User Guides (coming
soon)
— Live Chat during UK business hours (Mon–Fri, 9am–5pm GMT)
ReturnsProducts may be returned within 14 days of purchase if they are unopened and
unused.
NYDIG Trust Company LLC fully adheres to Google’s Financial Products and Services
Policy.
Our devices are strictly non-custodial hardware wallets and do not
provide:
— Cryptocurrency exchange or brokerage services
— Custodial storage or
asset management
— Staking, lending, or yield-generating products
—
Buying, selling, or trading of digital assets
— Financial or investment
advice
We are not a financial institution, exchange, or wallet service provider.
Our products are purely offline security tools built to store private
keys.
Any cryptocurrency-related activities — such as transfers, conversions,
or trading — must be carried out through third-party platforms chosen independently
by the user.
NYDIG Trust Company LLC is a US-registered company operating in full compliance with
relevant data protection and consumer safety regulations.
Detailed legal
information can be found in our [Privacy Policy], [Terms of Use], and [Cookie
Notice].
NODLOX is an independent physical hardware wallet. It does not facilitate buying,
selling, exchanging, or managing cryptocurrency on behalf of users. No custodial,
financial, or investment services are included. NODLOX does not connect to
exchanges, wallet services, or financial platforms. It is strictly a device for
secure personal offline storage.
NODLOX is a dedicated hardware wallet. We do not provide cryptocurrency exchanges,
custodial services, staking, or any other regulated financial activities. Our
product is fully aligned with Google’s Financial Services Policy.
Company Name: NYDIG Trust Company LLC
Company Number: 5924051
Country of
Registration: United States
D-U-N-S® Number: 233807215
Registered Office:
One Vanderbilt Ave. 65th Fl, New York, NY 10017, United States